If you have questions or complaints, please get in touch with our capital management company Deka Immobilien Investment GmbH or WestInvest GmbH. Both companies participate in dispute settlement procedures for the Bundesverband Investment und Asset Management e.V. (BVI - German Investment Funds Association).
For disagreements in conjunction with the provisions of the German Capital Investment Code (Kapitalanlagegesetzbuch, KAGB) please contact the Ombudsman at BVI.
The European Commission has set up an online dispute resolution platform at http://ec.europa.eu/consumers/odr/. Consumers can use the online dispute resolution platform for out-of-court settlement of disputes arising from online purchase or service agreements. Our email address is: firstname.lastname@example.org.